TrakMacTrakMac Support
How TrakMac works under the hood — voice logging, the body-type signal questions, streaks, paywalls, troubleshooting, and the rest of it.
What does TrakMac do when I log a food it doesn't recognize?
TrakMac's estimator combines a restaurant cache, USDA database, and AI estimation. For uncommon foods, the system falls back to AI guessing. Here's how that works and how to get accurate estimates on unusual items.
targetsWhat should I do if my weight isn't moving on my TrakMac targets?
If you've been hitting your TrakMac targets for 4+ weeks and the scale isn't moving in the direction you expected, the math needs recalibration — not the discipline. Here's exactly what to check and how to adjust.
loggingWhat should I do when TrakMac estimates a food incorrectly?
TrakMac estimates are within ±20% on most foods, but specific items can be wildly off — usually because of unusual recipes, regional variations, or model gaps. Here's how to correct an estimate and teach the system to do better next time.
billingWhat happens when my TrakMac trial ends?
Your TrakMac trial runs 7 days. After that the paywall appears the next time you open the app. Subscribe ($7.99/month or $59.99/year) to keep logging. If you don't, your data stays put, sign in anytime later and pick up where you left off.
voice loggingWhy didn't TrakMac recognize the food I just spoke?
Voice logging fails for three reasons: speech-to-text mis-transcribed your words, the description was too vague, or the item is uncommon. Each has a quick fix — usually editing the transcript or adding specifics.
targetsHow do I retake the TrakMac fitness assessment, and when should I?
Open Settings, tap Retake fitness assessment, update what's changed. Targets recalculate immediately. Reasonable triggers: significant strength gains, body composition change, or 12+ weeks since the last assessment.
loggingHow do I edit or correct a logged meal in TrakMac?
Tap any logged meal on the dashboard to edit the description, change the macros, swap a single item, or delete it entirely. Edits update your daily totals immediately and teach the estimator to do better next time.
streaksWhat is the streak in TrakMac and how does it work?
Your TrakMac streak counts consecutive days where you logged at least 1,000 calories. The threshold exists to keep the streak honest — it tracks days you actually ate and tracked, not days you tapped the app once.