When your trial ends

Your 7-day trial starts the day you create your TrakMac account, not the day you first log a meal. A week later, the next time you open the app, the paywall appears.

A few specifics:

  • The trial is calendar days, not active days. If you skip a few days of logging mid-trial, the clock keeps ticking.
  • Near the end of the week you'll see a couple of in-app prompts pointing at the subscription page. Those aren't the paywall. You can dismiss them and keep using the app.
  • The paywall takes over on the first launch after the 7 days are up. Until that launch happens, the app keeps working, so in practice the trial often runs slightly past a week for people who don't open the app every day.

What the subscription includes

A single subscription unlocks everything in the app. Both pricing tiers get the same features:

  • Monthly: $7.99 per month, charged through your Apple ID.
  • Annual: $59.99 per year. Works out to about $5 a month, charged once a year.

There's no free tier with limits. There's the trial, then the subscription, and that's the offer.

What's included on either plan:

  • Unlimited voice macro logging
  • Unlimited AI-powered meal estimates
  • Your TrakMac Type and personalized targets, built from your training profile rather than a generic age and weight formula
  • The Coach tile, restaurant lookups, accuracy that calibrates to you over time, push reminders, every dashboard feature
  • Export of your full data history (Settings then Export)

What happens if you don't subscribe

If the paywall appears and you choose not to subscribe:

  • The app stops letting you log new meals or workouts. That's the one thing that changes. You can still open TrakMac and see your dashboard, your history, your TrakMac Type, and your targets. You just can't add new entries until you subscribe.
  • Your account stays intact. Profile, assessment, every meal you've ever logged, your streak (frozen at the day you stopped logging), and your subscription history are all preserved.
  • You can come back later. Next month, next year, three years from now: sign in, subscribe, and pick up exactly where you left off. The history is still there.

We don't delete account data when a trial lapses. We don't sell it, share it, or mine it. It sits in your account waiting for you to come back, or to request deletion (Settings then Delete account, which works even after the trial ends).

Put plainly: a macro tracker you can't log into is just a museum. The subscription is what keeps the part you actually use running.

How to subscribe

From the paywall:

  1. Tap Continue with annual or Continue with monthly.
  2. Confirm the purchase with Face ID, Touch ID, or your Apple ID password (Apple's standard purchase flow).
  3. The subscription activates immediately. The paywall closes and you're back in the app.

From inside the app, before the trial ends, if you want to subscribe early to lock in pricing:

  1. Open Settings then Subscription.
  2. Tap the plan you want.
  3. Confirm.

Apple's purchase flow handles the payment. We never see your card details. The subscription shows up in your Apple ID's subscription list (Settings then Apple ID then Subscriptions on your iPhone), where you can also cancel later if you want.

Restoring a subscription

If you've subscribed before and you're on a new device, or you reinstalled the app, or for any reason your subscription doesn't show as active:

  1. Open Settings then Subscription.
  2. Tap Restore purchases.
  3. The app checks your Apple ID for an active TrakMac subscription. If one exists, it activates immediately.

This is also the right move if the paywall prompted you after you'd already paid. Restore first. If that doesn't fix it, email [email protected] with your Apple ID email and we'll sort it out.

Cancelling

Apple handles all subscription management. To cancel:

  1. Open iPhone Settings (the iOS Settings, not the TrakMac Settings).
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Tap TrakMac.
  5. Tap Cancel subscription.

The cancellation takes effect at the end of your current billing period. If you cancel an annual subscription three months in, you keep access for the remaining nine months and don't get auto-renewed.

There's no cancel button inside TrakMac because Apple's App Store rules require subscription cancellation to flow through their system. That's the same for every app on the App Store.

Refunds

Apple processes refunds, not us. If you want a refund:

  1. Go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. Find the TrakMac charge.
  4. Tap Report a problem and follow the prompts.

Apple's refund policies are theirs to enforce. They tend to be reasonable for first-time users who didn't realize the subscription was renewing. We don't get involved in the refund decision either way. If a refund is denied and you think the case is unusual, email [email protected] and we'll see what we can do, but the formal process is Apple's.

Beta access codes

If you arrived through a beta program, gym partnership, or a specific promotion, you may have an access code that bypasses the trial entirely or extends it.

To redeem:

  1. Open Settings then Subscription then Have a code?
  2. Type the code (some codes are case-sensitive).
  3. Tap Redeem.

If the code grants free access, the trial expiration is replaced by the code's terms (often a longer trial, sometimes lifetime access for early supporters). The dashboard reflects the new expiration.

If you have a code that should be working and isn't, email [email protected] with the code and we'll figure out what happened.

What we don't do

  • No dark patterns. The cancellation flow is Apple's, which is one tap deep. We don't add friction.
  • No data hostage-taking. Your account survives a lapsed trial.
  • No price-anchoring tricks. The annual discount is real. We don't show a fake "original price $99" crossout to make it look bigger.
  • No "share with friends to extend your trial" loops. The trial is the trial.

The pricing model is intentionally simple because we'd rather you decide whether the app is worth $8 a month than spend the trial wondering what tier you're on. If it's worth it, subscribe. If it isn't, don't. We'll keep your data either way.